The Top Ten Business Tech Trends for the 21st Century
- Managing the convergence of 21st-century Power Tools-computers, networks, biotech, and nanotech-will create the highest yield market opportunities for future business.
- Shaping customer relationships and enhancing customer satisfaction through the use of technology innovation will be business-critical for every enterprise.
- Every business that wants to survive in the future must learn to evolve into an E-business: communicating, servicing, distributing, and marketing on the Net.
- The convergence of the TV, computer, Net, and telephone will result in new business models, markets, and electronic channels that will revolutionize business.
- The social impact of leading-edge technology on a longer-living, digitally savvy, globally connected marketplace will provide many new opportunities.
- Real-time agility-how fast an enterprise can embrace leading-edge technology-will determine the efficiency, speed, and cost-effectiveness of its operations.
- High-performance education about leading-edge technology solutions will become a central strategy for all companies.
- Managing rapidly emerging technological change within an organization will be one of the central capabilities for everyone across the enterprise.
- Technology-enabled products and services that incorporate deep customer contact, on-demand choices, and intuitive interaction will drive business success.
- Learning to celebrate technology innovation, risk taking, and out-of-the-box thinking will be business-critical for the 21st-century enterprise.